CLM Configuration Error

During the CLM Configuration Wizard, you encounter a failure with an error message reading “Cannot install the certificate in the store.”

Full details of the error listed in the following KB: http://support.microsoft.com/kb/955578

The KB indicates that this error occurs when the logged-on user and/or the CLM service accounts don’t have sufficient permissions to request the certificates in question.

I’ve also found that it occurs when the following take place:

• The CA from which certs are being requested does not chain up to a trusted root, and
• The relevant CLM service accounts are not local admins on the CLM box

I assume the reason it’s throwing this error is because the Config Wizard is trying to add the PKI root cert to the CLM server’s trusted store and is unable to do so.

Import the root cert into the trusted store? Re-run the Config Wizard? Everyone goes home happy.